We want every cup of Oraleaf to feel just right. If something is wrong with your order, please reach out — we'll make it right.
Opened Products
For hygiene and quality reasons, opened products are non-refundable. Refunds are not available for products whose seal has been broken or which have been used.
Damaged or Wrong Products
If you receive a damaged, defective, or incorrect product, please contact our support team within 48 hours of delivery with:
- Your order ID
- Clear photos of the product and packaging
- A brief description of the issue
We will arrange a replacement or refund after review.
Refund Timeline
Approved refunds are processed within 5–7 business days to the original payment method. Bank processing times may add a few additional days.
Contact Support
Email oraleaf4@gmail.com or call +91 91012 53997.